Description of SMS use cases
By opting in to receive SMS messages from us, users agree to receive text messages related to our services. These messages may include appointment reminders, service updates, account notifications, customer support communications, and promotional or marketing messages where permitted by law. Message frequency varies based on user interaction and preferences.
Opt out instructions
Users may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, users will receive a confirmation message and will no longer receive SMS messages from us unless they choose to opt in again. For help, users may reply HELP or contact us using the information below.
Customer support contact
For questions, assistance, or support related to SMS communications, users may contact our support team by email at [email protected].
Message and data rate disclosure
Message and data rates may apply to SMS communications. Charges are billed by the user’s mobile carrier and are subject to the terms of the user’s mobile service plan.
Carrier liability disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by the user’s mobile carrier and network availability.
Age restriction
SMS messaging services are intended for users who are 18 years of age or older. By opting in to receive SMS messages, users confirm that they are at least 18 years old.
Link to Privacy Policy
Our Privacy Policy explains how we collect, use, and protect personal information, including mobile phone numbers. The Privacy Policy can be accessed at: johnalexandermba.com/privacy